Terms of Service

Welcome to mawjood. Please read these Terms of Service ("Terms", "Terms of Service") carefully before using our website and services.

By accessing or using our platform, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the platform.

1. Definitions

• "Platform" refers to the mawjood website and mobile applications.
• "We", "Us", "Our" refers to mawjood and its operators.
• "User", "You", "Your" refers to any individual or entity accessing or using the Platform.
• "Vendor" refers to sellers registered on the Platform to sell products.
• "Customer" refers to users who purchase products through the Platform.
• "Products" refers to automotive parts and accessories listed on the Platform.

2. Account Registration

2.1 Eligibility

To use our Platform, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the security of your account credentials

2.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason we deem appropriate.

3. Vendor Terms

3.1 Vendor Registration

To become a Vendor, you must:

• Complete the vendor application process
• Provide valid business documentation
• Pass our verification process
• Agree to our Vendor Agreement

3.2 Product Listings

Vendors must ensure all product listings:

• Are accurate and truthful
• Include clear descriptions and images
• Specify correct pricing and availability
• Indicate compatible vehicle models
• Comply with all applicable laws and regulations

3.3 Prohibited Products

Vendors may not list:

• Counterfeit or fake products
• Stolen or illegally obtained items
• Products that violate intellectual property rights
• Hazardous materials without proper documentation
• Products prohibited by applicable laws

3.4 Commission and Fees

Vendors agree to pay commission fees on sales as specified in the Vendor Agreement. Commission rates are subject to change with prior notice.

4. Customer Terms

4.1 Orders and Payments

When placing an order:

• You agree to pay the specified price plus applicable taxes and shipping
• Payment must be made using approved payment methods
• Orders are subject to acceptance and availability
• We reserve the right to cancel orders for any reason

4.2 Shipping and Delivery

Delivery terms:

• Shipping times are estimates and not guaranteed
• Risk of loss transfers upon delivery to the carrier
• You are responsible for providing accurate shipping information
• Additional fees may apply for international shipments

4.3 Returns and Refunds

Return policies:

• Products may be returned within the specified return period
• Items must be unused and in original packaging
• Refunds will be processed to the original payment method
• Shipping costs for returns may be the customer's responsibility

5. Prohibited Activities

Users may not:

• Use the Platform for any illegal purpose
• Impersonate any person or entity
• Interfere with the Platform's security features
• Attempt to gain unauthorized access to systems
• Use automated systems to access the Platform
• Harass, abuse, or harm other users
• Post false, misleading, or defamatory content
• Violate any applicable laws or regulations

6. Intellectual Property

6.1 Platform Content

All content on the Platform, including text, graphics, logos, and software, is our property or licensed to us and is protected by intellectual property laws.

6.2 User Content

By posting content on the Platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with our services.

6.3 Trademarks

All trademarks, service marks, and logos displayed on the Platform are our property or the property of their respective owners.

7. Disclaimers and Limitations

7.1 Platform Availability

We do not guarantee that the Platform will be available at all times or without interruption. We reserve the right to modify, suspend, or discontinue any part of the Platform.

7.2 Product Quality

We are a marketplace platform and do not guarantee the quality, safety, or legality of products sold by Vendors. Customers purchase products at their own risk.

7.3 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

7.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these Terms.

9. Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

9.2 Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with [Arbitration Rules].

10. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Platform constitutes acceptance of the modified Terms.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of the Platform and supersede any prior agreements.

13. Contact Information

For questions about these Terms, please contact us: